For Telco companies the ability to bill customers with incremental contract charges is fundamental to the business model. With changing technology and heavy investment needed to constantly evolve your products and services, it is imperative that your business is agile, flexible and able to react to market changes and customer demands. This can only be done if you have real time analytics built in to your business processes. SAP Business ByDesign for Telcos is the most cost effective intelligent ERP solution for your business.
Connectivity is no longer about reach, it is about data usage as well. The internet of things, is about to cause a data explosion and you will need ever more intelligent ERP to process that data to your advantage. We are talking exabytes and zettabytes – you are going to need machine learning for sure.
To win and retain customers involves sophisticated marketing and customer relations – communicating at the right time in the right way. Having a CRM system linked to your finances has become an essential part of the process to allow you to know the exact point at which the customer is profitable, loyal or open to new services ideas.
What will a specially developed ERP Solution for the Telco market give you?
Challenges to the Telcos