How do you manage your business in a sector where volumes are increasing but revenue is shrinking?
For Telco companies the ability to bill customers with incremental contract charges is fundamental to the business model.
With changing technology and heavy investment needed to constantly evolve your products and services, it is imperative that your business is agile, flexible and able to react to market changes and customer demands. This can only be done if you have real time analytics built in to your business processes. SAP Business ByDesign for Telcos is the most cost effective intelligent ERP solution for your business.
Connectivity is no longer about reach, it is about data usage as well. The internet of things, is about to cause a data explosion and you will need ever more intelligent ERP to process that data to your advantage. We are talking exabytes and zettabytes – you are going to need machine learning for sure.
To win and retain customers involves sophisticated marketing and customer relations – communicating at the right time in the right way. Having a CRM system linked to your finances has become an essential part of the process to allow you to know the exact point at which the customer is profitable, loyal or open to new services ideas.
What will a specially developed ERP Solution for the Telco market give you? Prices from £30k to £90k depending on size of the organisation.
Unbeatable Financial Visibility
Real time analytics gives you valuable reporting capabilities. Get insights into your most profitable services and customer types – allowing you to create the best deals at the right time. Keep a tight control on capex, supplier spending and network duplication whilst continuing to spend to develop product investments in the right areas at the right time.
Customer Engagement
Find and build a loyal customer base with timely and comprehensive business intelligence. Capitalise on new products and services with incremental but lucrative contracts, billing easily with custom made apps. Improve segmentation to isolate specific customer demands.
Manage Compliance
In a highly regulated industry you need to stay compliant and understand how that compliance affects your business. Cloud ERP allows you to monitor the effects of compliance and legislation effectively so you can collaborate creatively and factually with policy makers – using facts gathered from your business system to ensure a fair environment is maintained for your business.
Simplifies Complex Billing
Being able to charge for minute usage, across multiple devices and content, requires a complex billing solution in order to monitize everything you provide. Intelligent Cloud ERP allows you to develop your own metrics, identifying new revenue streams and good speed to market for new products or services.
Acquisition & Partnership
In a fast evolving sector you need to know when to partner and when to acquire businesses – having a 360 degree view of your company’s financial health makes those decisions faster and easier allowing you to make strategic and productive partnerships at just the right moment even in other sectors.
Why SAP Business ByDesign for Telcos?
Suite in a box
From Finance to HR and CRM, run your entire business on one secure cloud suite built on time tested business processes.
Insightful
Analytics are a part of every process, so you get full transparency to make informed decision every day.
Built for growth
A dynamic, configurable solution that will drive growth today and keep growing your business.
Continuous Innovation
It’s a safe smart choice backed by SAP’s proven track-record of investment, innovation, and delivery in the cloud.
What will Business by Design for Telcos give you?
- World Class ERP solution priced for small and midsize companies
- Unbeatable financial overview – reporting as standard
- Simplifies complex billing
- Identifies profitable customers allowing appropriate upselling
- Monitor assets and usage continuously in the cloud
- Manage unexpected events with real-time data
- Allows you to offer customers imaginative & flexible deals
- Ensures compliance with regulations in different countries
Key Challenges Facing Telcos
Latest Case Studies
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InCloud Solutions Customer Testimonials
Don’t just take our word for it, talk to our customers or read here about how their transformation journey turned out.
“Phenomenal, Absolutely Phenomenal”
“Everyone said, you can’t do this in less than a year and if you do it in 9 months you’d be a miracle man. We did it in 8 weeks … Phenomenal absolutely phenomenal.” – Tony Perks, Former Group CIO/CTO, British Home Store
We are always looking for new business and sectors that might benefit from our expertise and are extremely proud of our achievements – InCloud Solutions have helped us to move forward and get the best from our new system. We are now heading for our best year ever.
We had been inefficient but InCloud Solutions worked with us so we could learn how to do the basic things well. My experience of working with InCloud Solutions has been really positive.
InCloud Solutions have been extremely helpful to us – quick to respond and always there to answer questions. Support didn’t just finish – they were always happy to answer questions – they’re been really great for that.
